bdbqji Privacy Policy

01 Introduction

bdbqji is an online gaming platform operated for users in Bangladesh. We treat the privacy of personal information belonging to every individual who uses our services with the utmost seriousness. This privacy policy ("Policy") explains how bdbqji collects, uses, stores, and protects your personal information.

This policy applies to all services provided through our website bdbqji.cam — including live casino, sports betting, slot games, and all other features. We always strive to be transparent and commit to using your personal information only for necessary purposes.

This policy applies to all registered members, guest users, and anyone who visits the bdbqji website. If you have any questions about understanding the terms set out here, please contact our support team.

02 Data Collection

bdbqji collects your information in various ways. Details are provided below:

2.1 Information You Provide

Information you voluntarily provide during account registration and use of services:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number
• Address and postal code
• National ID or passport number (for identity verification)
• Payment method details — bKash, Nagad, Rocket, Upay number
• Account password (stored in encrypted form)

2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically through technical means:

• IP address and device type
• Browser version and operating system
• Session duration and date and time of visit
• Page visit history and click data
• Game session data and betting history
• Deposit and withdrawal transaction records

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may receive limited information about you from trusted third-party service providers. This information is used solely for account verification and ensuring security.

03 Data Use

bdbqji uses your information for the specific and legitimate purposes described below:

• Account Management: To create, verify, and manage your account.
• Identity Verification: For age verification (to confirm 21+) and proof of identity.
• Transaction Processing: To securely complete deposits and withdrawals.
• Customer Support: To resolve your questions and complaints.
• Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To identify unusual gaming behaviour and provide assistance.
• Service Improvement: To improve platform quality and user experience.
• Legal Obligations: To comply with applicable laws and regulations.
• Promotional Communications: To inform you about bonuses and offers, subject to your consent.

We do not sell your personal information to third parties or share it for commercial purposes.

04 Data Retention

Your information is retained for as long as your account remains active. Even after an account is closed, information may be kept for a specified period as required by legal obligations, fraud investigations, or dispute resolution.

4.1 Retention Periods

• Account information: minimum 5 years after account closure
• Financial transaction records: for the period determined by applicable law
• Communication history: minimum 2 years for customer service needs
• Log files: minimum 12 months

4.2 Data Deletion

Once the defined retention period has ended or there is no legal requirement to retain the data, we permanently delete your personal information using secure methods.

05 Data Sharing with Third Parties

bdbqji shares information with third parties only in limited circumstances. Those circumstances are described below:

5.1 Service Providers

We work with trusted service providers for payment processing, identity verification, and technical support. They use information only in accordance with our instructions and for purposes consistent with this policy.

5.2 Legal Obligations

We are required to provide necessary information in response to lawful legal requests from government authorities, courts, or investigative bodies. In such cases, we always comply with applicable law.

5.3 Game Providers

Software from game providers including Pragmatic Play, Spribe, PG Soft, and JILI is integrated into our platform. Technical game session data may be shared with them during gameplay, but personally identifiable information is not.

5.4 Business Changes

In the event of a merger, acquisition, or business transfer, your information may be transferred to the new entity, but only in accordance with the terms of this policy.

06 Cookie Policy

The bdbqji website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve our services.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security. Without these, the platform will not function properly.
• Functional Cookies: To remember your preferences and settings — such as language, theme, and so on.
• Analytics Cookies: To understand website usage, which helps us improve our services.

6.2 Cookie Control

You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may limit some features of the platform.

07 User Rights

As a bdbqji user, you have the following rights over your own personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your information where there is no legal obligation to retain it.
• Right to Restrict Processing: The right to request that the use of your information be limited for specific purposes.
• Right to Data Portability: The right to receive your information in a structured and readable format.
• Right to Object: The right to opt out of marketing communications.
• Right to Withdraw Consent: The right to withdraw your consent at any time.

To exercise these rights, please contact our support team. We will process your request within 30 business days.

08 Protection of Minors

bdbqji provides services only to individuals aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

Through the age verification process at the time of registration, we actively prevent minors from gaining access. If we become aware that we have inadvertently collected information from a minor, it will be deleted immediately and the associated account will be closed.

If you believe that a minor has accessed our platform, please notify our support team immediately.

09 Security Measures

We have put in place industry-standard technical and organisational measures to protect your personal information:

9.1 Technical Protection

• SSL/TLS Encryption: All data transfers are handled through encrypted connections.
• Password Hashing: Your password is never stored directly — only an encrypted hash is stored.
• Firewall Protection: Our servers are protected by robust firewalls.
• Regular Security Audits: Our systems undergo regular security audits.

9.2 Organisational Protection

• Only authorised staff have access to personal information.
• All staff are trained on privacy and data protection.
• Data access is logged and reviewed regularly.

9.3 In the Event of a Security Breach

If a security breach occurs and poses a high risk to your rights and freedoms, we will notify you as quickly as possible.

10 Policy Changes

We may update this privacy policy from time to time. Before changes take effect, we will inform you in the following ways:

• A notification will be sent to your registered email.
• A notice will be displayed on the website's main page.
• The update date at the top of this page will change.

For significant changes, we may ask for your renewed consent. Continuing to use the service after a change means you are considered to have agreed to the updated policy.

11 Contact

For any questions or concerns about this privacy policy, or to exercise your rights, please contact us: